Edwards Deming Outstanding Training Award Social Security’s Continuous Quality (CQ) Area Director Review Process Team won Graduate School USA’s 2016 W. Edwards Deming Outstanding Training Award. This award is presented to a federal government organization or civilian branch of the military that has demonstrated innovative training excellence through a beneficial workforce development training program. CQ increases the quality and accuracy of workloads processed in field offices, educates technicians, and improves work processes in a timely manner. Since 2014, more than 86,000 reviews have been completed, and the rate of cases requiring corrective action has improved by 16 percent. CQ will continue to emphasize Social Security training and employee development in years to come.

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The CQ team received the award at a ceremony in Washington, D.C., on October 5, 2016. National Association of Government Communications (NAGC) awards Social Security won three Awards of Excellence from the National Association of Government Communications (NAGC) at their awards ceremony in June 8, 2016. Flight Simulator X Crack Torrent. In the category of “Educational Programs,” we received the award for our 80th anniversary video, a creative look at the changes in the program and society over the past 80 years and featuring candid stories from executives. In the “Documentary,” category, we were awarded for the “Oklahoma City – A Survivor’s video,” produced by the Historian’s Office. Finally, we received the award in the “Special Event” category, for the Ticket to Work Virtual Job Fair, a first-of-its-kind event for disability beneficiaries to meet federal contractors looking to hire. FedHealthIT and G2Xchange Health Announced 1st Place Digital Engagement Category Winner The Office of Electronic Services and Technology (OEST), within the Office of Operations, won the FedHealthIT Innovation first place award for the Customer Engagement Tools (CET) program in the Digital Engagement category.

The CET program includes innovative projects for the web and most recently has focused on a search widget, called Dynamic Help, along with a suite of ‘Click To’ customer services such as Click-to-Call-Back and Click-to-Chat. Although relatively new, the program has started with great success.

To date, the Dynamic Help widget has been accessed over 5.6 million times. The tool helps users to stay in their preferred service channel and seek answers to their own questions. This useful tool allows us to concentrate our continued efforts on providing a superior customer service experience. The award was presented at the State Theatre on May 4, 2016.

Hid Vertx V100 Manual. ForeSee Digital Excellence Award Foresee held their annual forum in Washington DC on Monday, April 4, 2016. During the celebration SSA was awarded the ForeSee Digital Excellence Award for our consistent eService excellence, high customer satisfaction scores, and for having the greatest improvement in score since the start of measurement. Based on the latest ForeSee Quarterly E-Gov report, SSA’s customer satisfaction scores continue to dominate the federal website rankings.

The Retirement Estimator, Extra Help with Medicare Prescription Drug Plans and iClaim all tied for first place, with the my Social Security application in fourth place, and Business Services Online staying in the top ten, giving SSA five of the top ten spots. Staff from the Office of Electronic Services and Technology (OEST) was on hand to accept this award on behalf of OEST and SSA. 2015 Social Media Honor Social Security was an awardee in the 2015 Social Media Icon Awards competition at their awards ceremony in Miami Beach on June 3, 2015. The event honored the agencies, companies and the people who crafted campaigns and strategies that broke the mold in social media communications. Social Security was an Honorable Mention in the Facebook Best Marketing Campaign category for the agency’s my Social Security Facebook Campaign. The campaign successfully generated increased awareness of my Social Security, producing over 25 million impressions about our services. Those impressions generated 291,650 visits to the my Social Security landing page to learn more about all the benefits of my Social Security.